Refund policy

• Eligibility
  • : Returns are accepted within 30 days of delivery. Items must be unused, unopened, and in their original packaging.
  • Non-Returnable Items: For hygiene reasons, opened or used cosmetics cannot be returned.
  • Process: To initiate a return, contact our support team with your order details. Once approved, you’ll receive instructions for shipping the item back.
  • Refunds: Approved refunds will be issued to your original payment method within 5–7 business days after inspection.
  • Exchanges: Damaged or defective products may be exchanged for the same item.
  • Shipping Costs: Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.